Effective Date: July 2, 2026

ABC Home Repairs, Inc. (“ABC Home Repairs,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, abchomerepairs.com, by phone, email, text message, or in person.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our home repair, maintenance, and remodeling services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Full name
  • Email address
  • Phone number
  • Property address or service location
  • Project details or repair requests
  • Photos or documents related to your project
  • Communications via website forms, email, text, or phone

Examples include when you:

  • Request a quote
  • Schedule a consultation or service visit
  • Contact us about repairs or remodeling
  • Submit project details through our website
  • Call for urgent or emergency assistance

We may also automatically collect certain non-personal information when you visit our website, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Referral source
  • Time spent on pages
  • Click and navigation behavior

This information helps us improve website performance and customer experience.

2. How We Use Your Information

We use collected information to:

  • Respond to quote requests and service inquiries
  • Schedule estimates, consultations, and repair appointments
  • Deliver repair, maintenance, and remodeling services
  • Communicate project updates and scheduling changes
  • Improve website usability and service offerings
  • Maintain business and project records
  • Protect against fraud, spam, or misuse
  • Meet legal, regulatory, or licensing requirements

We do not sell your personal information.

3. Cookies and Analytics

Our website may use cookies and similar tracking technologies to improve functionality and analyze traffic.

Cookies may help us:

  • Remember visitor preferences
  • Improve page performance
  • Measure website traffic
  • Understand which services visitors are most interested in
  • Improve conversions from quote requests

We may use analytics or marketing tools such as:

  • Google Analytics
  • Website hosting analytics
  • Spam prevention/security plugins
  • Performance monitoring tools

These tools may collect anonymized or aggregated usage data.

You may disable cookies through your browser settings, though some website functionality may be affected.

4. Communications

When you contact us by phone, email, text, or through our website, we may retain those communications to:

  • Respond to service requests
  • Confirm appointments
  • Send estimates or invoices
  • Coordinate project timelines
  • Provide customer support

Standard carrier messaging and data rates may apply to SMS communications.

5. How We Share Information

We may share information only when reasonably necessary to operate our business, including with:

  • Employees and contractors working on your project
  • Subcontractors or specialists assisting with service delivery
  • Payment processors or bookkeeping providers
  • Website hosting and technology vendors
  • Legal, regulatory, insurance, or licensing authorities when required by law

We do not rent, trade, or sell personal information to third parties for marketing.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure.

However, no internet transmission or electronic storage method is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites, including:

  • Review platforms
  • Supplier or manufacturer websites
  • Social media pages
  • Partner websites

We are not responsible for the privacy practices of external websites. We encourage you to review their privacy policies separately.

8. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:

  • Know what personal information we collect
  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information (subject to legal exceptions)
  • Request information regarding how personal data is used or disclosed

To exercise these rights, contact us using the information below.

We will not discriminate against you for exercising your privacy rights.

9. Children’s Privacy

Our website and services are not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, business operations, or website functionality.

Any updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

ABC Home Repairs, Inc.
Phone: (707) 238-5000
Email: alex@abchomerepairs.com
Website: www.abchomerepairs.com